Restoring City services during COVID-19
The City of Guelph has declared a state of emergency. This situation is changing quickly, and we thank you for your patience as we respond to the Novel Coronavirus pandemic.
Thank you for wearing a mask on the bus
Your mask helps protect people around you, even if you don’t have symptoms.
In Guelph, you are required to wear a scarf, or bandana to cover your nose and mouth when using public transit or visiting indoor commercial establishments.
Some people can’t wear masks safely
Be kind. Don’t judge people for not wearing a mask. Young children and people with health conditions may not be able to wear a mask safely.
Protect yourself and others from COVID-19
- wash your hands frequently with soap and warm water for at least 20 seconds, or use alcohol-based hand sanitizer
- stay at home
- if you must go out, stay two metres (6.5 feet) away from people outside your household or social circle
- wear a mask or face covering in places where you may not be able to stay two metres from other people
Get tested for COVID-19
- you have symptoms (cough, shortness of breath, fever etc.)
- you have had contact with someone with a confirmed or suspected case
- you are at risk of exposure during your work (essential workers, healthcare providers, grocery store employees etc.)
Learn more at wdgpublichealth.ca
Report a COVID-19 concern
ServiceGuelph is selling bus passes, accepting tax payments Monday to Friday from 8:30 a.m.-4 p.m and processing marriage licences by appointment.
You can schedule a civil wedding/marriage ceremony on a Thursday or Friday. Visit guelph.ca/marriage for details.
City Council and committee meetings
Learn when and how to participate in online City Council and committee meetings at guelph.ca/council.
Provincial Offences Court
You can pay tickets, request and extension or trial at the Provincial Offences Administration Office from 8:30 a.m.-4 p.m. Court proceedings have been rescheduled until September 11, 2020.
Please consider the drop box outside City Hall or online services at guelph.ca/how.
Garbage and recyclables
NEW – You can drop off recyclables at Waste Resource Innovation Centre. The paper shredder remains closed. Garbage, yard waste and household hazardous waste drop-off remain open. Visit guelph.ca/waste for hours and guidelines.
If anyone in your home is self-isolating due to COVID-19 symptoms, has tested positive for COVID-19, or is isolating due to travel outside Canada, please put recyclables and garbage in bags in your grey cart. Keep using your green cart as usual.
Guelph Civic Museum and McCrae House are now open. Please call ahead 519-836-1221 or schedule your visit at guelphmesums.ca.
NEW – administration offices open Monday to Friday 8 a.m. to 4 p.m. Visit guelph.ca/onyourway to get your fare card.
Parks, playgrounds, pools, splash pads, sports fields
Visit guelph.ca/swim for hours and guidelines
You can book a picnic shelter at Riverside Park or South End Community Park. Call 519-837-5678 or email firstname.lastname@example.org
Playgrounds and sports fields are open. Guelph teams are using sports fields for practices and training. All players, coaches, and volunteers must follow COVID-19 guidelines.
West End Community Centre
Day camps are running, the library is open, and the West End pool is open for rental and public swims. Please schedule your swim and pay in advance at guelph.ca/recreation