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Letter: Guelph Transit, reliably unreliable

'On any given day, you’re bound to hear the murmurs of complaining students standing at bus stops throughout the city. Maybe the bus came late this time, or in extreme cases, the bus does not show up at all'
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GuelphToday received the following letter to the editor from Joshua Wallace regarding Guelph Transit.

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On the Guelph Transit website, in bold letters the site mentions that transit has launched new routes, schedules and stops, which entices the third or fourth year students that have experienced half-an-hour bus waits, and an outdated bus system.

However, it fails to notify the public that despite the broadcasted bus times on a schedule, the arrival times are unpredictable, and sporadic. This presents a problem for students that attend the University of Guelph, and the over 130,000 residents relying on services and programs run by the City of Guelph everyday.

On any given day, you’re bound to hear the murmurs of complaining students standing at bus stops throughout the city. Maybe the bus came late this time, or in extreme cases, the bus does not show up at all.

For many students this may mean missing a class, and during midterms or exams, the consequences are heightened. For residents, the result is showing up late for work, or missing a rehabilitative program offered by the city.

At the present time, Guelph transit has 70 busses and a staggering number of 20,000 passengers per day. While it is recognized that serving a large number of residents is a difficult task, all public transit consumers ask is that the bus schedules and arrival times are accurate.

University students pay for Guelph transit services each year, residents purchase bus passes, on the mutual understanding that the services transit endorses will be the services passengers receive. Similar to the way public transit dependants commit their well-earned money to Guelph transit, we ask that they return the favour by committing to their schedules.

Sincerely,
Joshua Wallace

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