Skip to content

Hospital gift shop launches online store

Store offers same-day delivery service to patients
Erica Bite Retail Manager The Courtyard Boutique (1)
Erica Bite, retail manager at The Courtyard Boutique.

Friends and family members of patients at Guelph General Hospital can now shop online and have gifts delivered right to their loved ones’ hospital room. The Hospital’s volunteer-run Courtyard Boutique recently launched its new online gift shop.

“The online boutique seems to be blossoming,” said Erica Bite, Retail Manager of the Courtyard Boutique. “We have made more than a dozen patient deliveries which are from the patients themselves or family and friends gifting to a patient. The deliveries are brought to patients by a staff member and packaged up for them in a way that always seems to put a smile on their faces. One of our patients let us know that they were happy for the inpatient deliveries because they were able to satisfy their sweet tooth rather quickly.”

Items available at the online gift shop include a variety of gifts for adults, children, new parents and newborn babes, flowers and foil balloons. Personal care items are also available such as contact lens solution, ear plugs, lip balm, gifts and batteries. Mints, gum, chocolate, candy and other snacks can also be added to the gift packages (if permitted in a patient’s nutrition plan).

Same-day delivery is available weekdays if the order is made prior to 1 p.m. No weekend deliveries are available at this time. Deliveries are made right to the patient’s room or to the nursing station if the patient is in isolation.

The Courtyard Boutique is located in the hospital’s main lobby. The GGH Volunteer Association Board has been meeting remotely to develop the on-line gift shop.

“We hope this new service will make it easier for friends and family to support their loved ones while the Hospital has visitor restrictions in place,” said John Steggles, Board Chair, GGH Volunteer Association. “When visitor restrictions are lifted, the online boutique may remain as a permanent service if we find people are making good use of it.”

Proceeds from all Courtyard Boutique sales, online and in-store, are donated to The Foundation of Guelph General Hospital to fund patient care equipment purchases for the Hospital. Most recent purchases include three code-pink crash carts for The Rotary Club of Guelph Family Birthing Unit, one paediatrics vital signs monitor, and one bariatric transfer device for the Emergency Department.

To visit GGH’s Courtyard Boutique online, go to