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Local family-owned hearing aid company puts service first in Guelph

Steffler Hearing Aid Service thrives by focusing on customer care
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In the last few years, the landscape of the hearing aid industry has changed in Ontario. What was once a business dominated by independent clinicians has become an add-on service provided by big box stores and huge corporations. Fortunately for Guelph, Steffler Hearing Aid Service is alive – and flourishing – thanks to their commitment to delivering unmatched customer service. Whether it is administering a hearing test, helping someone buy a hearing aid or decide on hearing aid accessories, Jennifer Steffler will make sure that her clients get the right product, for the right lifestyle, at the right price.

Having been in the industry for over 20 years, Steffler has seen a lot of change. But the one thing that hasn’t changed is the importance of serving people with kindness, and professionalism. This is a tradition that was started by her grandfather who founded the company in 1992 and grew to be successful by doing two things: keeping current with technology and treating clients like family.

Today, hearing aid technology is evolving at a fast pace. Keeping current means the ability to match the right tech to the needs and lifestyle of the client. A full complement of hearing assistive devices is available in the store at 200 Yorkshire Street North.

When it comes to treating clients like family, there is one word that sets Steffler Hearing Aid Service apart from the big box stores and chains: flexibility. If regular store hours don’t work for someone, they are willing to accommodate. If a customer needs supplies or hearing aid repair work done quickly, Steffler is just a phone call away. This local entrepreneur is committed to serving her clients, and her community.

Another way that Jennifer Steffler serves her community is through her fundraising initiatives. Since 2003, she has run more than thirty marathons to raise money for Diabetes Canada (formerly the Canadian Diabetes Association). In that time, she has raised over sixty thousand dollars, a clear indication of her passion for service and drive to make a difference – in business and in life.

For hearing tests, hearing aid repair, hearing aid fitting and more, experience the Steffler Hearing Aid Service difference. Your hearing health is worth it.
200 Yorkshire St. N Guelph, Ontario, N1H 5C1
Phone: (519) 823-8235

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