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Spotlight: Excellence is the Aim at Big Wheel Brake and Alignment Ltd.

Plus: How to tell if your vehicle’s suspension needs an alignment

Big Wheel Brake and Alignment Ltd. is driven by their ethics, priding themselves on excellent customer satisfaction, professional expertise, and long-term relationships with their clients.

As a Class A and automotive trucking coach technician who recognized the city’s need for suspension and alignment services, Rick Harron has grown a successful family-run business over the last thirty-three years.

With the latest in wheel alignment technology and equipment, Big Wheel is able to accommodate many vehicles that other shops are not set up to repair. From vehicles with lowered or raised kits to motor homes to trucks and trailers, Big Wheel offers their expertise in suspension repairs. 

Big Wheel also specializes in brake service, including ABS and electrical issues. “I recommend that brakes get serviced twice per year, ideally in the spring and fall as this prevents premature wear and keeps brakes working properly and safely,” Rick advises.

Efficiency is one of the many ways that Big Wheel offers excellence to their customers. Online booking and online payment also bring convenience to those in
need of a repair. Rick compares his supplier’s prices and products online; online ordering and multiple deliveries of parts per day result in the best part for the best price with the least amount of downtime for customers.

As a self-employed garage owner, Rick is able to be a part of the community in a unique way. Whether it’s through the charity events that he helps to run as a part of the Guelph Garage Owner’s association or through facilitating scholarships for high school students who are interested in becoming automotive technicians, having a practical impact is something that Rick deeply values.

Big Wheel is a proud member of the Guelph Garage Owners Association. The GGOA is a network of like-minded garage owners who have a reputation of doing the right service at the right time at a fair price. Their member listcode of ethics, and community involvement projects can be found listed on their website.

Plus: How to tell if your vehicle’s suspension needs an alignment

When it comes to your vehicle’s suspension, an accumulation of small offences can throw things out of whack. Contact with potholes and curbs, driving through construction zones, and even the regular wear and tear of every day driving can take their toll. So even if you haven’t been involved in an accident, a wheel alignment for your vehicle’s suspension can get you back on track.

A wheel alignment is an adjustment to a vehicle’s suspension. A suspension includes many different parts which all work together to keep your wheels in contact with the road while smoothing out bumps along the way.

Signs that your vehicle may need a wheel alignment include uneven tire wear, wheels pulling to the right or left while driving, or an off-centre steering wheel. But
since alignment angles are measured with units as small as a tenth of a degree, it may not be obvious to a driver that there is an issue. An annual wheel alignment can catch what you might miss and prevent more costly repairs further down the road.

An excellent time to get a wheel alignment is after installing new tires. “Often when people get new tires, we are their next stop,” notes Colleen, Rick’s wife. “When you spend a lot of money on new tires, you want to make sure they are going to last.”

Along with increasing the life of your tires, benefits of a wheel alignment include better fuel consumption, smoother driving, and of course, the peace of mind that comes from knowing your vehicle has been well looked after.

Book your next service with a member of the Guelph Garage Owners Association:

Grants Auto
Hayden’s Garage
JMH Auto
Mister Transmission
True Centre
Ted’s Tire Discounter
Auto Cool
Big Wheel
College Auto Tech

This Content is made possible by our Sponsor; it is not written by and does not necessarily reflect the views of the editorial staff.