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Caressant Care resumes management of Arthur care home

The North Wellington Health Care Corp. was voluntarily called in early this year to help control a severe COVID outbreak
Caressant Care facility at 215 Eliza St. in Arthur.

ARTHUR – The North Wellington Health Care (NWHC) Corp. has ended its voluntary management takeover of Caressant Care Arthur nursing home.

Officials from Caressant Care Nursing and Retirement Homes Ltd. announced Monday they will resume management after three months of management help by NWHC, the corporation that oversees two Wellington County hospitals. 

In mid-January, the hospital corporation was voluntarily called in to support a severe COVID outbreak which eventually became one of the deadliest in the region.

By the end of the outbreak, which was declared over on March 2, there were 120 cumulative cases in staff and residents with 19 deaths. 

Caressant Care officials said in a press release ending this outbreak was possible because of the teamwork between healthcare partners including NWHC, public health and the Waterloo-Wellington LHIN and “comprehensive safety measures which Caressant Care had already put in place.”

During the management takeover, the Caressant Care press release said they have worked collaboratively with NWHC to enhance infection prevention and control (IPAC) including:

  • Increased housekeeping hours and staff
  • Increasing hand sanitizer and glove stations throughout the facility
  • Duct cleaning and replacing air handling units and air filters 

Wood rails are also being replaced with IPAC-friendly plastic rails by the end of the year. 

All basic rooms, which have four beds, have also been reduced to two residents according to the Ministry of Health directive. 

“The home is very appreciative of the hard work of staff in overcoming the outbreak, the support of families, residents, and the community during the outbreak and since the pandemic began,” officials said in the release.