A power outage that impacted approximately 6,378 homes and businesses in Guelph this afternoon is now over.
Alectra put out a social media post on X at almost 2:30 p.m. notifying people about the outage. Crews were dispatched.
"Power is now restored to all in Guelph," said Lee Dapp, an Alectra spokesperson, in an email.
#Outage in #Guelph affecting approx 6,378 homes and businesses. Crew dispatched. ETR TBD . For more info visit https://t.co/YASrIX9R1b #pwrout ^pa
— Alectra (@alectranews) February 17, 2024
Dapp didn't know what the cause of the power outage was.
People can report a power outage on the Alectra website.
In the event of a large power outage there are four phases to restore power. In phase one crews work to restore power outages at hospitals, water pumping stations, water treatment plants and other critical community services first, said on the website.
Next, power is restored to places like community centres, retirement homes, and emergency services locations.
In phase three crews work to restore power to large groups by reconnecting neighbourhoods or streets.
The last phase is to restore power to individual homes and businesses. The website didn’t indicate whether a power outage over 6,000 homes and businesses would be considered a large power outage.
